Phone number: +97148844808
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Customer service hours
Our customer service team is available from Saturday to Thursday from 9:00am to 6:00pm (GMT+4).
Got Questions or Feedback?
Submit a request on the form.
Careers
Please send your resume to hr@cosmossportsglobal.com
FAQs
Return & Exchange
Return or exchange requests can only be initiated within 14 days from the date of delivery.
The returned item should be in its original condition, not used, and still has its original tag.
The returned item should be in its original box.
Delivery & Shipping charges
Delivery timing depends on both the country and the location the order is to be delivered to.
SAR 30 on orders below SAR 99
Free Shipping on orders more than SAR 99 in KSA
Payments
We currently do not have a ‘card on delivery’ payment option.
We accept
- Debit / Credit Card - Visa/Mastercard
- Cash On Delivery (COD) option
- Apple Pay - For iOS users
Warranty
Important to note that warranty is applicable only on machines, bike parts & bike frames
